Connect with your provider online!

Connect with your provider online!

With secure messaging, you can provide updates to your provider, receive test results, instructions, post procedure reviews, and more online.

Sign up for secure messaging today!

How it works

  • When your provider or the clinic sends you a message, you will receive a notification through secure email that alerts you to login to the platform to view it.
  • The system can be found online or through a secure messaging app.
  • Once logged in, you can only see the email transcript and any files that are attached. You will not see any additional information from your chart.
  • You are able to reply to this message, but only the clinic or your provider can start and finish the conversation.
  • All encounters are stored in your chart.

How to sign up

  1. Create a Medeo account online at: https://ca.medeohealth.com/sign_up
  2. To see your upcoming appointments and secure messaging:
    on a computer: go to https://patient.medeohealth.com
    on a phone or tablet: download the Medeo Virtual Healthcare App
  3. At your next appointment, make sure we have your same email you signed up with on file.